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3.4 | 65 Reviews

24 cu. ft. Smart Counter-Depth Refrigerator with Craft Ice™

LG LRFXC2416D

Features

  • ThinQ Offer: Get an extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 24 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Counter-depth means your fridge blends seamlessly with your kitchen layout
  • Cool Guard metal interior helps keep groceries cold with a premium look

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 30.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 23.5 (cu. ft.)
  • Fresh Food Capacity: 15.4 (cu. ft.)
  • Freezer Capacity: 8.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Smart Learner Intuitive Performance

Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.

Image Feature

Dual Ice Maker with Craft Ice™

LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast. 3

Image Feature

Cool Guard

Cool Guard metal interior panel wall helps maintain cold air while adding a premium look.

Image Feature

One Size Fills All

Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces (4,8,16, or 32).

Image Feature

Sharp Design, Seamless Fit

Enjoy a built-in look with the counter depth feature on this LG refrigerator. Thanks to its slightly shallower depth, it can stand flush with your counter top for a sleek look. Learn more

Image Feature

Let ThinQ be your guide

Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1 SHOW ME MORE

Image Feature

Store More

Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Most shelf space 2

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie Watch the Full Movie with Audio Descriptions

Smart Learner Intuitive Performance Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.

Dual Ice Maker with Craft Ice™ LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast. 3

Cool Guard Cool Guard metal interior panel wall helps maintain cold air while adding a premium look.

One Size Fills All Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces (4,8,16, or 32).

Sharp Design, Seamless Fit Enjoy a built-in look with the counter depth feature on this LG refrigerator. Thanks to its slightly shallower depth, it can stand flush with your counter top for a sleek look. Learn more

Let ThinQ be your guide Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1 SHOW ME MORE

Store More Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Most shelf space 2 Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie Watch the Full Movie with Audio Descriptions

Features

  • ThinQ Offer: Get an extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 24 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Counter-depth means your fridge blends seamlessly with your kitchen layout
  • Cool Guard metal interior helps keep groceries cold with a premium look
  • Fit your biggest pitcher into the tall ice and water dispenser and fill it up hassle-free
  • Dual ice makers automatically produce ice, including slow-melting Craft Ice™, so you never run out
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
CAPACITY
Freezer (cu.ft.) 8.1 cu.ft.
Refrigerator (cu.ft.) 15.4 cu.ft.
Total Capacity (cu.ft.) 23.5 cu.ft.
CONVENIENCE
ADA Compliant Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
COOLING
Door Cooling+ Yes
Evaporator 2
Fresh Air Filter Yes
Linear Compressor Yes
Smart Cooling Plus™ System Yes
Temperature Sensors 9
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 33"
Counter Depth Yes
Depth (Total with Door Open) 42.63"
Depth with Handles 30.75"
Depth without Door 24.13"
Depth without Handles 28.38"
Door Edge Clearance with Handle 4.25"
Door Edge Clearance without Handle 2.13"
Height to Top of Case 68.88"
Height to Top of Door Hinge 70.25"
Installation Clearance Sides 1/8
Standard Depth No
Weight (Unit/Carton) 331 lbs./ 354 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 45.38"
Width (Door Open 90 without Handle) 40.75"
ENERGY
Energy Consumption (kWh/Year) 683
ENERGY STAR® Qualified Yes
FREEZER
Door Type Pull Drawer
Drawer Divider Yes
Drawers 3-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmartPull™ Handle
Freezer Light Premium LED
Ice Bin / In-Door Ice Icemaker & Ice bin in the freezer
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231807340
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Cool Guard Yes
Crisper Bins 2 Humidity Crisper
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 8
No. of Shelves 4 Split (3 Fixed + 1 Folding)
Refrigerator Light Micro Surface LED
Shelf Construction Spill Protector™ Tempered Glass
Temperature Control Pantry Yes
SUMMARY
Display Type Smooth Touch Control / White LED
Series LG
Type French Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Craft Ice™ Daily Ice Production 0.4 lbs
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Global Dispenser
Dual Ice with Craft Ice™ Yes
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 3.0 + 3.6 lbs (Craft Ice 27 Sets)
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Measured Fill Yes
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 30.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 23.5 (cu. ft.)
  • Fresh Food Capacity: 15.4 (cu. ft.)
  • Freezer Capacity: 8.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 10,603K 01/08/2021

Owner's Manual Spanish 10,582K 03/15/2021

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* Documents require Adobe Reader.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

55% of reviewers recommend this product.

4 Stars

Silo22 3/11/2024

We were disappointed the craft ice maker did not work well but LG s customer service was outstanding and sent us a replacement right away
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Tess28 3/5/2024

Love my fridge My boyfriends favorite feature is the craft ice of course
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Eh I guess I would buy it again.

WTC1 2/17/2024

Pros: Great color easy to clean flexibility in shelving. Cons: Craft Ice maker is junk its been serviced twice and replaced once. Now its not working because the motherboard is bad and a replacement is to be sent. Its continually giving problems especially if the fridge isnt connected to WiFi to get firmware updates. Also we store our water bottles in the bottom drawer its frustrating having to open both doors to access the drawer. It would be better if it were split into 2 drawers.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

DONT BUY- poor quality

unhappy in Buffalo 2/14/2024

We bought this two years ago and have had several problems. LG fixed the ice maker that was a known issue but only after making us defrost the whole refrigerator twice which was not necessary. They also replaced the doors since the black stainless coating was flaking off after less than a year. Unfortunately they replaced the doors with the same junk defective product and the same thing is happening a year later. We were led to believe the problem was fixed but it obviously wasnt. Others have had the same problem. Now LG will not do ANYTHING to correct the problem- since they consider it cosmetic and not covered under warranty. What happened to quality? I feel misled- I would never have purchased this product if i had known it had a tissue thin coating that would flake off. We did nothing to cause this - we never even cleaned the outside
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Gail120 2/7/2024

This is not my refrigerator mine is 26 cubic ft and the set.No. Is KRHXKM977 I love it and I am glad I brought it 01/14/2024
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Run Away

trpd42 1/29/2024

This was the worst purchase I have made in some time. Both of the ice makers have not worked for any length of time since we purchased the refrigerator. Finally LG stopped providing warranty work to repair the ice maker. We had to replace one at a cost of $450. If you are considering a refrigerator do not consider LG. They make bad products and do not stand behind their warranties.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good features

jude22 1/28/2024

I like the roomy inside and the bottom freezer with sliding trays and craft ice balls. Only problem was with the replacement water filter. The first one gave a bad taste. Luckily Lg sent another at no charge.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Best LG Fridge

Gary Minor 1/24/2024

We had this for about two years and it is a great refrigerator left door slams a little bit but its heavy from the ice maker cubes. The craft ice maker in freezer broke and was out of warranty and LG completely replaced free of charge no hassles. Customer service very good and responding and setting up appointments. Really like the type compressor on the unit.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Stay away from black stainless finish.

Lynda T 1/20/2024

This purchase was a huge mistake. We started having problems with it only a few months into the purchase which was crazy given the price of this appliance. First the icemaker stopped working and prevented all water from being dispensed. Apparently this was a known issue. Next The black stainless finish started flaking off. I never realized until it was too late that this black stainless finishes is a tissue thin plastic coating that would come off so easily. Both of these issues occurred within the first year. Since the unit was still under warranty LG sent someone to fix The icemaker and they replaced the doors. Unfortunately they replaced the doors with the exact same issue. Within a year we started to experience the same flaking off of the finish. We treat the doors very gently and have never used anything harsh to clean them if we clean them at all. Because the unit was now out of warranty and it was considered cosmetic LG refused to do anything whatsoever to correct this problem. They claimed it was cosmetic and no longer under warranty. My question is how could they design a finish That was this flimsy? Its essentially fraud they misrepresented a product that no one in their right mind wouldve purchased had they known this would happen. It was unbelievable to me that LG would not even give us a discount on new solid stainless or solid black doors and expected us to pay the full cost of installation and labor and parts. It was one of the worst customer service experiences Ive ever had.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good product

Tim 2024 1/15/2024

Almost a year old. Good product. Happy with purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Unhappy Service

Tim Armstrong 1/8/2024

I purchased this Fridge a little over 3 years ago. The finish is coming off by the handle area. Well The Home Depot warranty I purchased does not cover this type of issue so i hade to go directly to LG for help. It took me a few tries to get ahold of the customer service dept which upon the pictures they approved right away. Now 3 issues. 1 was trying to get a time that works around my schedule and note they do not work weekends. I finally got my date to replace my doors and i was notified that their work truck was broken into. so i had to reschedule.2. i had to message the tech to make sure my appointment was good and upon his return message he said he was sick totally understandable So i had to call in and schedule another appointment. The 3rd issue is that nobody contacted me to reschedule my appointment when the tech was sick. I also think that we got pushed to the end of the line while new cases got taken care of. As of now my appointment date is Jan 15th . Lets hope this does not change.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Ice Maker

Sernbergers 12/19/2023

We bought our fridge a couple months ago. We love it. So far. EXCEPT the fact that the craft ice maker has quit working and we can not find the reset button to try and reset the ice maker. Only 2 months old and the ice maker that made us buy the fridge breaks - - not good
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Not Happy with Fridge or Technical Support

Nmkj 12/17/2023

Ice makers have broken multiple times within the first year. I have had this refrigerator serviced 5tines by technicians though LG. The ice makers get fixed but then the panel boards go out. Every time I had an issue with the door making a loud Dong every time we opened and closed it. LG told me that it was not an issue. I called 6 times about it and each time was told that they would contact me about a resolution. Never once received a call back. After my ice make broke again within the first 12months the technician came out to fix it and said the door ding was a major issue and he had never seen it before. He has now been to my house three times trying to fix it with no avail. When will LG just replace a product? They have already spent more money on device technicians than the fridge is even valued at
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Good purchase some issues

Tim Bo 12/16/2023

We liked the style nice features- craft ice three freezer trays versatile water and ice dispenser and deli tray. Craft Ice maker stopped working after a few months. Called LG for support. normal troubleshooting was no help. Required 24 hr. wait to send in a trouble ticket as any ice maker fix takes a day to show its working. I did some self troubleshooting waiting the 24 hours. Removed the maker re-seated all the control cables re-installed maker. Waited 12 hours and it started making ice. Connectors must have been cold... All working well now. Shelves in refrigerator section seems not to fit most of our containers. Tall bottle not in the door use up more space than then it should. Would have like the shelf design be a little better for all the room.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Cautious optimism.

Walt in Gettysburg 12/12/2023

LG is highly rated however our beautiful four drawer fridge died two months after five year warranty ran out. This new one is nice but shelf arrangement not great and after one year craft ice maker stopped working. Warranty replaced it. Cautiously optimistic that it will make it five years before problems.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

james proebstel 11/28/2023

technitionthe ice maker has been a problem .i replaeed the ice maker. it makes ice but wont dispense unless i push the test button teck said the door had to be replaced for $900
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Seed seller 11/21/2023

We bought our refrigerator a month ago Ice maker has NOT worked Called LG service center within a few days. Very nice person answered and was as helpful as he could be. However. Was told wed be contacted within 3-5 days for a service call. Nothing Called service center again only to be told I hadnt waited long enough A month later and no service call no scheduled service call no follow up from LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Problem covered. Interior design weak

Waltyboy 11/20/2023

Craft ice maker needs replacement after little use and 14 months after purchase. Replacement covered by warranty and maintenance agreement. Shelving design very poor for taller items. Otherwise OK.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Has NOT Been Reliable

MarkEA 11/1/2023

Unit is about 3 years old and entire circuit board failed costing $800 to repair board + service. Additionally we just installed our THIRD craft ice maker under warranty so far. There is obviously a problem with the craft ice maker design or electronics which cause it to fail so frequently. LG should send a new craft ice maker on the same frequency they want you to replace the water filter - it is on about the same schedule as far as reliability. For a refrigerator that cost about $3500 I expect better parts and warranty than what Ive gotten so far. Not sure I would consider a LG the next time we need to shop for a new unit.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love my LG French door fridge

KimCo24 10/31/2023

I bought this a few months ago and have been very pleased. Its beautiful and functions perfectly for my family. I love the craft ice and the limited amount of space used for the indoor ice maker. The freezer allows for excellent organization and I clearly see what I have reducing food waste. The black stainless finish is gorgeous.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great features

LeanneP 10/9/2023

Weve had ours for a few months and love it Very slim sleek and stylish
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great refrigerator and quite spacious

Gaimer 10/4/2023

I bought this refrigerator last year and it has been great product so far. No issues. The freezer section is spacious and main section has so much space to keep things. Loved it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Good Design

ww1950 8/30/2023

well laid out useful/ergonomic design for storing and retrieving food in both refrigerator and freezer sections.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

fridge owner 4567 8/22/2023

loved it until an error started appearing after the warranty was up.... not surprising i suppose. we contacted LG to find a local LG certified repair person and there are none in our area-- we live in a major metropolitan area. this is surprising and frustrating
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Ice maker broke

Deanna74 8/14/2023

The ice maker in BOTH the fridge and freezer went out just before the 12 month mark. Unfortunately I waited and was too late to make a warranty request so now I get to fix it out of pocket. For such an expensive appliance I wouldve expect better quality.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great features

mamabanda 8/12/2023

I bought this fridge about 11 months ago. Some parts needed to be replaced but once they were everything was all good as new
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Gprat66 8/9/2023

Wife loves it Great color and the ball ice maker is really cool.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Angiiehx3 8/7/2023

Compr esto hace 15 meses y ha dejado de funcionar dos veces con esta vez enfra cuando se le pega la gana no espere pagar tanto por un producto que ya me ha dado tantos problemas la comida se me ha daado dos veces con esta
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

disappointed lrfxc2416d

rem67 8/4/2023

purchased 11/23/21 received a home depot gift card 08/03/23 to replace the refigerator they could not fix. thank goodness I bought extended warranty. refig only lasted 21 months. I called LG and was told the higher ups would get back with me. guess what ??? I guess they lost my contact information.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Needs to be fixed within 16 months

Sickening 7/25/2023

Ive had my LG refrigerator for barely 16 months and am having to replace the mother board and freezer fan. I dont even have it all paid for yet
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Last LG product for us

Bdconsoli 7/14/2023

The is refrigerator is a year and a half old and already has not one but TWO malfunctioning ice makers. One works when it feels like it and the other has quit making ice altogether. Of course we are barely out of warranty so LG wont do a thing without us paying a service charge. We were definitely mistaken in thinking we bought a quality product. Wont make the same mistake twice.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Looks great works great

Happy In North Florida 7/12/2023

I bought this unit two years ago and have been very happy with most features and functions. The flexibility of the drawers and shelves lets us store all kinds of goods. The steel-grey finish is easy to maintain and the ice production is outstanding. Two items that I would suggest be modified: 1 The touch screen should turn on if you use any of the water or ice functions. It stays off until you touch it then you need to touch it again to make your selection. Extra touch is a waste of time. 2 The Custom Ice feature in the freezer space frequently needs to be reset. The reset button is hard to find and reach so it should be repositioned to a more accessible location on the ice maker. Overall a great machine.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Dont buy the craft ice maker

Not acceptable to me 7/11/2023

Installed just a few months ago and suddenly its not working. Searchuing the internet it appears to be serious LG problem that they are not dealing with.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

My LG refrigerator

Janet1983 7/7/2023

I bought my LG appliances two years ago. My refrigerator has already gone out. Hope the rest of my LG appliances hold up longer than two years.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

It died 11 months after I bought it.

KevinL1967 7/6/2023

When it worked it was nice. Then I needed it serviced for the white residue the door ice maker was leaving behind and the water leaking out of the ice maker. Now its not working again. I was told the Craft Ice Maker would go bad and it has. I did the update and the fridge hasnt worked since. LG has failed to get someone to come service it. Ive been waiting over three weeks. LG apparently thinks this is good service? Utter failure. So disappointed.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great features. 2 icemakers. Craft ice fun to use.

Seahorse Creek Ranch 6/26/2023

I was really disappointed that my refrigerator stopped working and no one wanted to fix it. but then I bought this 6 weeks ago and I am glad I did. I love it more than the old one I had for 12 years. thank you.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great features

Jim Skiera 6/11/2023

Ive had this ThinQ fridge about 18 months. Everything works great but the water and ice features. Had to replace the mother board it was covered under warrantee and replaced for free 11 1/2 months after purchase. Ive had a problem with replacing water filters. The replacement light doesnt go off after the filter is replaced and customer service was unable to correct the problem.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Quit after 1 year and 3 months

JRO20 5/26/2023

I both refrigerator 15 months ago and it has quit working caused by fan and compressor failure. I have found customer service comparable to the refrigerator. My problem was diagnosed more than two weeks ago and still has not been resolved. The compressor had to be ordered. When the technician arrived to install the compressor he determined that the fan was not working. He then has to order a replacement fan and could not provide an estimate of when it should arrive. I was advised that the manufacturer does not allow him to have spare part on hand even though my problem has been very common with this model.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

The worst refrigerator I have ever owned

Jimmy O 5/21/2023

I bought this refrigerator 15 months ago and the compressor has already failed
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

great features and great design

SM1965 5/14/2023

Love this refrigerator and living up to reviews and expectations. Very well designed and smart use of space. Highly recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Lovely Fridge

WA Jeff 4/18/2023

Overall we love the fridge. Unfortunately the craft ice maker is terrible and in hindsight we might have bought another brand fridge if we knew it would break so often. First time thankfully was under warranty then it broke again just a year later after it was fully replaced Sad expensive experience. We might not even replace it at this point which is a bad and sad customer experience.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Happy happy happy

bay girl 4/14/2023

I am in love with my new refrigerator. So many lovely features and it seems to have so much more room than my old side-by-side. I cant believe how much I am enjoying the ice balls.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love the refrigerator

Waywash 4/11/2023

We bought this refrigerator last June 2022 about October the Kraft ice maker quit working we didnt know until we received a phone call from LG stating that the ice maker had a problem its a smart refrigerator it was covered by factory warranty and was fixed promptly and has been working great. In March the top ice maker quit working called LG service and they replaced it promptly as it was still under warranty. Despite those problems we love our LG refrigerator it is very quiet running and keeps our food much fresher longer. I would definitely recommend this product.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love it

WCHitch 3/8/2023

I bought this fridge 6 months ago I absolutely love it It gives you regular ice up top and round craft ice in the freezer section. Its counter depth but still holds lots of food and the style of the French doors looks sleek in my kitchen. A good buy.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

great looking

ann me brown 3/3/2023

Bought this due to other fridge stopped working. Love the wifi capability of it and the craft ice machine. The craft ice machine stopped working 2 months after purchase but was replaced by a new model and now is working fine. I love the inside of it and the temperature is very consistant. We bought it from Costco.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

A Crafty Fridge Indeed

DielUp 2/11/2023

When looking for a refridgerator we wanted one that had space functionality and a touch of class. This fridge had it all We love having it connected to the smart phone app for easy adjustments and the craft ice is the talking piece of the town whenever we have company over This fridge has it all
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great quality

MKC Cathey 2/5/2023

Well worth the price. Many features. Very well lit. We like the filtered water and ice feature.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Beautiful Frig

Whickidd 1/31/2023

Plenty of space and well laid out. We have had a few issues with both ices makers that were quickly repaired. The finger prints and marks on surface are much more visable than I anticipated and must use a microcloth to wipe so there are no streaks. It is beautiful and looks amazing in our kitchen remodel. Just hope we do not have any further issues.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

good purchase so for

Businesschief 1/25/2023

More room quieter love the display - so far so good.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Liove my refrigerator

susiebethknit 1/10/2023

we needed a refrigerator that would give us more space inside Everything about this fridge is perfect The retractable shelf allows for larger cartons The freezer is spacious and the Two trays again give us more storage. Love the measured water options and the round icecubes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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