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2.9 | 184 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LFXS28968S

Features

  • ThinQ Offer: Get an extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

One Size Fills All.

From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Image Feature

Ready to Serve, at Just the Right Temp.

This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

One Size Fills All. From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Ready to Serve, at Just the Right Temp. This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • ThinQ Offer: Get an extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • Store all your favorite foods while getting the ice you need through the SpacePlus® Ice System
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
CAPACITY
Freezer (cu.ft.) 9.3 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.9 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Evaporator Yes
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 295 lbs. / 320 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 726
ENERGY STAR® Qualified Yes
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmarPull™ Handle
Freezer Light LED Lighting
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231794862
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 6 total (2 adjustable gallon sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Series LG
Type French 3-Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P
FULL-CONVERT DRAWER™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 11,194K 02/24/2024

Owner's Manual Spanish 11,216K 02/24/2024

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* Documents require Adobe Reader.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.9 out of 5

45% of reviewers recommend this product.

1 Stars

Unrepairable after 5 1/2 years

Dissatisfied susan 4/20/2024

This is the worst piece of junk I have ever bought. It was deemed unrepairable after 5 1/2 years and 5 repair visits from LG repairman. LG would not replace the refrigerator. However half our original cost was returned to us.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Service

Rob1000 4/16/2024

While this was the second time my compressor failed LG came out and replaced it . while doing that they also found a problem with cooler coils and replaced them as well. All of this was accomplished in one short visit.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Died after 4.5 years

DonD1945 4/15/2024

Bought this refrigerator in 2019 and we loved it until the refrigerator unit became warmer than normal. The repair tech discovered that the circulation fan in the back of the fridge behind the fresh air filter on the top back wall wasnt working. He checked for the part and informed me that the fan is part of the entire back panel? and that it was no longer being made by LG. Bottom line I had to purchase an entire new refrigerator I did contact LG and they agreed to give me a 20 rebate if I purchased a new LG refrigerator.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Breaking apart after only 3 years

kokomobill 4/11/2024

I have had this refrigerator for 3 years now and the Ice maker does not work the Tray in the freezer area the wheel has broken off now the side part that helps it stay on the groves is breaking.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Very Unsatisfied

SRouse 4/10/2024

We have only had this fridge for 2 years and have already had to replace the fan motor panel in the freezer because it stopped making ice and was showing an error code. On top of that our fridge cooling system also failed and all our food spoiled. When I called LG to see what they could do they basically told me nothing. Very unhelpful and not willing to work with us on something we spend a lot of money on.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Wahoo

CutCut 4/9/2024

The ice went out and a technician came and fixed it for free. It was great service
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

HS Richmond 4/6/2024

We have had the unit 7-8 years I think. Compressor just went out and we had to replace it. Had a hard time getting tech who would work on it. It has been nice BUT per the reputation the compressor went out and it cost us a lot to get it fixed. Other than than nice fridge good looking. FYI I dont expect to win the $500
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great service

LG Refrigerator fixed 3/31/2024

I bought an LG refrigerator and 4 years later stopped cooling. I called LG and they immediately scheduled an appointment with a technician who diagnosticed and fixed our refrigerator in an amazing timely manner.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Order

Zacid 3/28/2024

Forgot to send in my filter send in the cover for the refrigerator
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

LG Customer service has been amazing

MattA8080 3/18/2024

v. I purchased this refrigerator 4 years ago and the compressor failed about one month ago. I tried troubleshooting it but I should have started with a quick and easy call to LG. They had a technician out the next morning and I was back to cooling my food less than a day later. Great Job standing by your product and getting us fixed up quickly. Beyond that great fridge with plenty of space for our family of 4.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Junk

TimmyVL 3/14/2024

Needs repair after 1.5 years. FF E error not cooling. Of course warranty is over. Junk.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dont buy from LG Theyre the worst

Lisalb 3/11/2024

I hate the refrigerator I hate this company. The water filters that they currently make dont fit the system anymore and they dont have a fix for it. People are a over YouTube with trying to show fixes that you have to do yourself to make it work and they dont. Do not buy any LG products under any circumstances. Their customer service is the worst I have spent hours of my time on the phone with them and they keep saying they will send the right filters and they still havent sent me any. I will never purchase another refrigerator or any other product from this company as long as I live You suck
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Buy another brand

Tomco2000 3/6/2024

Compressor went out after 3 years. Paid $525 to repair the ice maker after
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

three times is the charm

3 tries and you are out 3/4/2024

We purchased a refrigerator from Best Buy that was not working when we brought it home. The process to have a repairman come fix it turned out to be a hassle. However once the repairman came he was very good stayed in touch with us and was able to fix it on the third visit to the home.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Do NOT purchase - 2 failed

jenlev 2/27/2024

On our 2nd LG refrigerator in this model in 9 years The first one was irreparable and we were out of warranty so we had to purchase another. We made the mistake of purchasing LG again. After less than 2 years we are waiting for repair after a week of service requests. We have lost almost all the food in the fridge except what we could fit inside a cooler and a beverage fridge. LG should have an emergency service for refrigerators. The cost of food and inconvenience to a family is substantial Life is NOT GOOD with an LG refrigerator. Will not purchase again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Broke down again recently

Tony272727272 2/26/2024

Service was scheduled within two days but just broke down again and waiting on your LG service to return my request.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Waste of money

Mystique1271 2/23/2024

At first we loved the fridge and the features like electronic diagnostic roomy easy to clean but in two years though the ice and water is not working code CL E showed also saying theres a leak. This fridge is worth 2800.00 and within two years it already has problems. I researched it and it says that LG might not cover fixing it even if its still under warranty. I wished we bought a different brand. Our tv dishwasher and stove are all LG brand since the salesman said its very reliable. I wish LG would stand behind their product and fix it especially its a major problem for all customers.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Not sure about LG

Bill Cornell 2/22/2024

Up until last month all was well with this unit. The compressor went out and we lost food in the process to get it repaired. It was repaired and as of February 22 2024 the compressor is out again . There seems to be no sense of urgency from customer service to have repairs made although they did have an authorized service check the unit today. He confirmed the compressor was out again. He ran a diagnosis of the unit and suggested we contact LG and ask for replacement of the refrigerator since the compressor have failed so close in time. The request was denied and I was told not to worry the repairs will be made in 2 days. If it goes out again LG will consider replacing the unit. Meanwhile we are left to try to salvage some of the contents of the refrigerator. The freezer contents have been lost twice.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great Repair Technician Bad Customer Service

stlloche 2/21/2024

Would have gave 5 stars. The tech that came out to repair my fridge I. I would have giving less if not for the tech. The week before on Friday I stayed home from work for an appointment. no one showed. I called to ask what happened only to be told that they have know record of them talking to me on Monday the day we arrange for a Tech to come on the Friday I stayed home. I do have a phone record showing nearly 12 minutes call. So I had to go another week to get my refrigerator fixed. Dont expect any arranged call backs. I had 2 but received not 1 call back.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Great but

DMD 1 2/11/2024

We love the fridge but learned the hard way the compressor goes after 5 years. It was within warranty but labor was expensive and we lost a lot of food in the process. Plus side is that LG sent their own techs not a certified 3rd party within a few days and got us up and running without a hitch.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible customer service

Lisalb 2/10/2024

We have an LG fridge. We have called customer service 5 times now trying to get them to figure out why the water filters dont fit. Finally found out they were sending the wrong filters. I called today and found out the wrong part was requested again and they had denied the request. Nobody was going to call me to tell me. Id still be waiting if I hadnt called them. There will never be another lg product bought for this household again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unacceptable and poor customer service.

Chadwastakenadvantageof 2/9/2024

Our compressor had a ten year warranty and only lasted six years. When they came to fix it they informed us that it was going to cost up to six hundred dollars to fix. Compressors cost up to $350 dollars. We were robbed. This is the last LG product we will be purchasing for our house. When speaking to Natea about the price she informed me that this was going to be a complementary service on a recorded line might I add on Jan 31st. We recently reviewed our bank statement and we were charged almost six hundred for the repair of this warranty covered mishap. Unacceptable and poor customer service. I would not recommend to anybody especially when you look up LG online and find out that there have been multiple filed lawsuits against LG for failing compressors. Lastly they make you fill out a box at the end of this survey where you have to check yes or no to the following: I received this product free or at a discounted price in exchange for my honest opinion and would like to receive a sweepstakes entry for my review. I can not check yes because the product was not free as we paid almost six hundred dollars to have fixed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

No fridge

Angryfridge 2/5/2024

Still no working fridge after 3 weeks I fridge stopped working. LG sent a technician To fix it it only worked for two days Since then I have been going back-and-forth with LG to try to get a technician out here and it seems either a technician is not available or they just never get back to LG or whatever Im probably never going to buy an LG item ever again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Still waiting for repair

Boooo4customerservice 1/31/2024

I have been without a fridge for almost 3 weeks now. Our fridge broke down and LG sent out a tech. The tech replaced parts only for it to break the same way 2 days later. I have been bouncing back and forth with LG operators saying they will have a tech fix within a day or 2. Then it became when a tech is available So Im here without a fridge and I need to store my childrens medicine in something cold There is NO urgency with LG Id give 1/2 star if the option was available
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Its always freezing and making loud noises

Curly locks 1/28/2024

Not happy with my refrigerator at all. I will never buy another one.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Do not buy

Papa 94509 1/27/2024

Purchased in 2019 - 2 years later the compressor went out . Replaced under a court order lawsuit as others have had the same issue . 2024 - went out again - replaced the compressor and coil - worked for one day . Evaporator coil on order .all under warranty.We have been without Refrigerator for 3 weeks .
Originally posted on lg.com

No, I do not recommend this product

1 Stars

terrible quality and service

Tom Baracskai 1/22/2024

3 service calls in a month and still not fixed. Product is less than one year old
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

terrible quality

Tom Baracskai 1/22/2024

Has been serviced 3 times in the last month and is still not fixed. Unit is less than one year old
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor customer service

LGbadSERVICE 1/20/2024

Now it is over 1 month without a working fridge. LG servicer claimed sulfer damage to copper pipes and just left Second opinion by 3rd party showed sulfer damage was an excuse and a lie. LG tries to get out of servicing products fully under warranty. Scam servicing. So called presidential servicing level is the worst. They claim doing me a favor. Their servicing employee lied and made a false claim about my fridge to get out of fixing it. They want me to give up and just buy another fridge. Buyer beware.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Nice while it worked

Bf76 1/16/2024

I bought this 4 yesterday ago worst mistake ever compressor is out of it and no one in the are will work on it. Been almost 1 month still trying to get answer from lg very disappointing
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Poor LG servicing sulfur excuse to avoid warranty

LGbadSERVICE 1/15/2024

Now without fridge for one month 3 weeks until I got first appt. and now 1 week until 2nd opinion. Claimed discolored copper piping caused by sulfur damage thereby they refused to replace condenser. After doing internet search it appears LG copper in their fridges are susceptible to sulfur damage. Avoid. My fridge is less than 5 years old. No well water involved. Would still work with new condenser. They should replace it no matter what. If anything then tell me warranty is no longer in effect after replacement. Instead they are telling me to go jump in a lake.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Good refrigerator but needed repairs after 4 yrs

LG Refrigerator Review2 1/12/2024

Overall we are happy with the refrigerator but the compressor quit after 4 years. The repair was covered under the manufacture warranty and there was no cost to us for parts or labor. The repairman was on time and friendly. He said the compressor was redesigned a couple of years ago and they havent had many issues with the newly designed compressors. The repair took a couple of hours and the compressor was replaced with a new one. It has been a week and we have had no more issues in that time period.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Dependability concerns

ffontenot 1/9/2024

I bought this product in the summer of 2019. It completely failed in December of 2023. The compressor went out along with the evaporator and condenser. Although under warranty it has still not been fixed as of this date. I have lost food due to thawing and I am without a working refrigerator that is only four years old.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Great Features... compressor failure in 5 years

PTM109 1/9/2024

4 1/2 years - compressor failed - coils showing rust / debris and need to be replaced as well. Somehow it failed before our extended warrantee ended 5 yrs and might be covered under the LG class action suit but IF not service tech said this would be a $1500-1700 repair which is $200 less than we paid for it Home Depot sale. The Good - we love everything about the features of the refrigerator ... which is why we bought it but ... The Bad - compressor failure in less than 5 years and still not back up and running - tech cant come back to install the new compressor for another 3 weeks is decidedly not OK. Will start saving for a new one now hoping we can get 5 more years of service out of the repaired one. Buying another LG seems unlikely.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Stay Away

Ed Roche 1/8/2024

Incredibly small capacity ice maker. After purchasing learned of LG compressor issues and as was warned compressor failed. Customer Service to order sand track the replacement compressor is an absolute nightmare.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Stopped cooling after 6 years

Sam Moon 1/8/2024

I have enjoyed the refrigerator for about 6 months without any major issues except for the replacement of water/ice dispenser panel after 2 years of use. However after 6 years of use the refrigerator stopped cooling and needed the replacement of the compressor which costed $450 for the labor while the part was covered by the warranty. The refrigerator worked for 2 days but stopped again. The technician said that it has leaking at other parts. As a result the tech tried some bypass 2 days ago and I am monitoring if the function stays now. If the bypass does not work I need to replace the refrigerator itself. I found out that this specific model was on the extended warranty for 5 years due to defective air compressor. Unfortunately mine went out over 5 years. I have never expected the $1800 refrigerator goes only for 6 years.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Poor performance

SandK84 1/7/2024

When in operation it has been fine. Purchased 9/2018. In 2021 it began running loud and led to a compressor replacement. Three weeks ago the ice maker went out followed up by the freezer and then fridge going out on December 18th. Since then we have had six technician visits and have replaced the condenser the compressor and the evaporator one by one. Each time it worked for a day and then went out again. Now it has been deemed unrepairable by the technician and we are waiting to hear if LG will stand behind it and replace it. If we didnt have another fridge we couldnt have waited three weeks plus for a new one. As it was it was extremely disruptive and inconvenient having it go out and moving food over and over during the holidays. We lost hundreds of dollars in food and by repeatedly buying ice. Whether or not we would buy another LG will depend on what kind of response and relief we get now. Willing to try again but not without a meaningful fix to our current problem.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

No stop FFE error. Fan replace 3 times

A Cloutier 1/7/2024

Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Refrigerator

REH5 1/3/2024

My refrigerator compressor went out 2 months after 5 year warranty LG refused to cover it said to far out of warranty 5 year old refrigerator if I lived in Canada would have 10 year warranty. You know you have a problem with these compressors and wont back them up. You will never see another LG product in my house again.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great customer service

Victor23 1/2/2024

I bought this 5 years ago. We love the looks and features of this unit. Recently it failed to keep cool and LG responded quickly and made the required updates to the fridge which made it a dependable appliance for many years to come. Thanks for standing behind your products.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Good decision

dhall79 12/28/2023

We have had for almost two years and enjoy it. Only regret is that it only has one icemaker.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Ice and water maker issues

Wisco920 12/28/2023

I bought this approximately 4 years ago. I have had two issues. One the water dispenser quit working momentarily for a day. I checked electrical connections in the hinge and it seemed to resolve the issue. Two ice maker quit making ice. I would do reset on it and it would give me ice for 1 or 2 trays. I received a new icemaker from LG and it has been good since
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Replace comoressor

Fforkel 12/25/2023

After three years my compressor failed and it was covered by the warranty.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Horrible customer service

Adam324mcd 12/24/2023

After 3 years fridge freezer and ice maker dont work. We have currently been waiting for 14 days and no one has yet to show up to even look at it. LG is absolutely horrible on communication and follow through
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great for our new builds space

Kevin NC 12/22/2023

We love our LG French door fridge. The design is awesome works for our space and functionality is great. The water dispenser is our favorite and the freezer space is well organized. Our only issue has been the compressor went out. LG swiftly scheduled a service and we were back online. Hopefully it will last for years to come
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

I will never buy an LG again.

Katcedes 12/22/2023

My refrigerator was purchased in 2018. It died and the repairman said he couldnt do the work because it was the compressor. The compressor had a 10 year warranty. I called LG after MANY conversations bottom line was We cant find anyone to fix your compressor and since you dont still have your receipt there is nothing we will do. Therefore I was left with a broken $2500 refrigerator that was only 5 years old. Ended up buying a new refrigerator from a different company.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Excellent warranty coverage.

Fforkel 12/20/2023

My compressor failed after 3 years. LG Covered all parts and labor. Refrigerator working fine after compressor replacement.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

temperature is not make

Mohammed a Uddin 12/19/2023

excellent service they came # slove this issues vhjjjj
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Terrible LG refrigerator

Brenda Mavretic 12/10/2023

My refryhas not worked properly for the last 2 years. The freezer continuously fluctuates in temperature. One day its 0 the next day its 30 degrees. I bought the extended warranty and square trade has done nothing to repair it or replace it. I am beyond frustrated after close to a dozen calls and complaints to the warranty company. Somebody please help me my warranty expires in May of 2024
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great service call

RGKa 12/9/2023

Showed up on time. Had the part needed and fixed the unit.
Originally posted on lg.com

Yes, I recommend this product

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